The Telephone Claim Center is available toll-free during business hours to certify: 1-888-581-5812 for New York State residents.PLEASE NOTE: If you are receiving PUA benefits and you want to certify by phone, you should call a different number. What Should I Do? In New York, for example, the days on which people can apply for benefits are based on the first letter of their last names. Cannot call NY Unemployment Office to complete Filing Hey guys! In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of contact. Ask Your Legislators for Assistance . Option 1: Obtaining General Unemployment Insurance Information: Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. Your state representative may be able to help you get in touch with the unemployment office. Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. White Plains, NY 10605: P: (914) 997-1445. The system will ask you to choose: For general information about Unemployment Insurance, press 1. So many are calling, … I have completed my online filing, however it says in order to have it actually filed, you need to contact a clerk at the unemployment office. New York City: Bronx, Kings, New York, Queens, Richmond: Carolyn Robinson Jackson Hom Zakiyyah Knox Chi Kan Lau Carlos Rodriguez: NYS Department of Labor Apprenticeship Training Program 9 Bond Street, 4th Floor - Rm 4570 Brooklyn, NY 11201: P: (718) 613-3603. If you’ve seen the term ‘waiting week’ on your payment history, it is a relic of … I tried to file a claim online at the New York Department of Labor page. From a touch-tone phone or a phone with a pulse/tone switch (be sure the switch is set to TONE), call 1-888-581-5812. F: (718) 613-3658. I Can't Contact Anyone at the Unemployment Office. In that case, you can call the NY Unemployment Phone Number: Toll Free: 1-888-581-5812 Be prepared for long wait times because lots of people are trying to do the same thing that you are. F: (914) 995-3590. This phone number is New York Department of Labor - Unemployment's Best Phone Number because 16,728 customers like you used this contact information over the last 18 months and gave us feedback. New York State is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. Rochester See the PUA weekly certification instructions.. 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