Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. Option 1: Obtaining General Unemployment Insurance Information: Thousands of New Yorkers have taken to social media to express their frustration and anxiety over their inability to get unemployment claims processed as they are held up by a phone call. To claim weekly benefits or other claim services, press 2. If you have a disability and need help to file your claim, you may allow another person to aid you. Ask Your Legislators for Assistance . New York State is waiving the 7-Day waiting period for Unemployment Insurance benefits for people who are out of work due to Coronavirus (COVID-19) closures or quarantines. F: (914) 995-3590. In New York, for example, the days on which people can apply for benefits are based on the first letter of their last names. I tried to file a claim online at the New York Department of Labor page. New York City: Bronx, Kings, New York, Queens, Richmond: Carolyn Robinson Jackson Hom Zakiyyah Knox Chi Kan Lau Carlos Rodriguez: NYS Department of Labor Apprenticeship Training Program 9 Bond Street, 4th Floor - Rm 4570 Brooklyn, NY 11201: P: (718) 613-3603. The Telephone Claim Center is available toll-free during business hours to certify: 1-888-581-5812 for New York State residents.PLEASE NOTE: If you are receiving PUA benefits and you want to certify by phone, you should call a different number. Sometimes you just have to talk to a live person to get answers to your questions. F: (718) 613-3658. This phone number is New York Department of Labor - Unemployment's Best Phone Number because 16,728 customers like you used this contact information over the last 18 months and gave us feedback. Cannot call NY Unemployment Office to complete Filing Hey guys! White Plains, NY 10605: P: (914) 997-1445. Email. Your state representative may be able to help you get in touch with the unemployment office. Be patient and you will get through to someone that can help you. If you’ve seen the term ‘waiting week’ on your payment history, it is a relic of … See the PUA weekly certification instructions.. From a touch-tone phone or a phone with a pulse/tone switch (be sure the switch is set to TONE), call 1-888-581-5812. What Should I Do? In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimant based on his or her preferred method of contact. The system will ask you to choose: For general information about Unemployment Insurance, press 1. So many are calling, … Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. I Can't Contact Anyone at the Unemployment Office. 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